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Case StudiesArcMail Technology provides cost-effective archiving solutions for a wide variety of organizations in business and the public sector. These case studies profile a cross-section of our clients, highlight the email management challenges they needed to address, and demonstrate how ArcMail Defender met their specific needs.
Purchased Oct 2006 Construction projects generate substantial paper trails consisting of contracts, addendums, change orders and a variety of required forms. Because most of these documents are now exchanged through email, the Pinkard Construction Company of Lakewood, Colorado needed an archiving solution to create a secure historical record of every project. “We recently used Defender to find a project-related email that probably saved the company $25,000.” Rosemary Doerner,
Purchased Oct 2007 With a limited IT budget and a staff of eight technicians
to support the district's 10,000 plus computers and 200
servers, St. Louis Public Schools needed an archiving solution that was
affordable, reliable and required minimal IT involvement.
"I generally believe that you get what you pay for, but this seems to be the exception to that rule, as the ArcMail solution was significantly more affordable and gave us all the functionality we need. " Thomas Randolph,
Purchased Aug 2007 The Canal Winchester Local School District in central Ohio faced a dual challenge shared by many school districts today: the need to archive email to meet the legal requirements for preserving electronic information; and finding a cost-effective, low-maintenance solution on a lean IT budget. “ArcMail’s Defender appliance was the only one we saw with a fully integrated GroupWise solution.” David Dewese,
Purchased Dec 2006 Like many organizations in the public sector, the South Bend Community School Corporation made it a priority to implement a comprehensive email archiving strategy when the new Federal Rules of Civil Procedure (FRCP) went into effect in December 2006. The FRCP require organizations that operate within the U.S. to manage their electronic data so that it can be produced in a timely and complete manner in response to discovery orders arising from civil litigation. “Compared to the other solutions we looked at, ArcMail Defender is simple to set up and maintain. Other than checking the updates and stats, I really have no daily interaction with it. It just works!” Patrick Stalvey,
Purchased Jun 2007 NewNet 66 is a Not-For-Profit Interlocal Cooperative based in Claremore, Oklahoma. A major challenge currently facing all school districts is the requirement to comply with the new Federal Rules of Civil Procedure (FRCP), which went into effect on December 1, 2006. The FRCP require any entity involved in litigation to be able to produce electronically stored information during the discovery process, in which opposing sides of a legal dispute must share evidence before trial. “ArcMail Defender was the only archiving appliance we found that worked with our mDaemon mail servers. ArcMail’s support as great and configuration turned out to e extremely simple.” Mike Pennell,
Purchased Dec 2007 Kevin Herrington, Franklin Synergy Bank's Chief Information Officer, made email archiving one of the company's highest IT priorities. Within one month after the bank opened in November 2007, Herrington had installed the ArcMail Defender U120. Herrington's selection of ArcMail Defender was easy, thanks to his previous experience at a larger, established public bank that had 300 employees in 16 locations, where he successfully implemented an archiving program with ArcMail Defender for 18 months. "People get frustrated with application problems. They get impatient when the Internet goes down. But lose their email and things can get ugly fast. Knowing that the Defender has us covered is a lifesaver." Kevin Herrington,
Purchased Feb 2008 Before GOHSEP began archiving email with the ArcMail Defender appliance in February 2008, email was retained in individual user mailboxes, network backup tapes and PST files stored on CDs and DVDs. The need for an efficient archiving solution became more apparent when agency email was subpoenaed in litigation related to the hurricane Katrina disaster. The ArcMail Defender U220 is now automatically indexing and storing all of GOHSEP's incoming, outgoing and internal email and attachments. The agency also imported email into Defender that had been stored in PST files. Travis Johns, the agency's IT Security Specialist, said that the search function in Defender's interface greatly simplifies the process of responding to discovery orders. "I can search by keywords, dates, subject, and other parameters and find what I.m looking for in minutes instead of hours. Defender puts us light years ahead of the game." Travis Johns, IT Security Specialist, Purchased Dec 2006 ArcMail Defender helps Broome County Government cut the cost of responding to legal and regulatory requests for email information When considering an email archiving solution for the administrative offices of Broome County, New York, Kim McKinney, Director of Information Technology, wanted a flexible solution that would meet what she described as “the often vague and confusing requirements involving the storage and retrieval of email.” In addition to having to maintain a complete record of all official business transacted through email, the county has to respond to a high volume of time-sensitive legal and regulatory inquiries, including requests made under the Freedom of Information Act. “We wanted an appliance solution. ArcMail Defender had the best feature set and storage capacity in its price class.” Kim McKinney, HEALTHCARE CASE STUDIES Phil Wood, Information Security Officer for the Cape Fear "We had Defender up and running quickly. It’s easy to use, and helps us leverage our IT resources better and reduce overhead. And now nobody worries about losing an email." Phil Wood,
Purchased Nov 2007 Brian Jorgenson, Systems Administrator for Sacred Heart Hospital in Eau Claire, Wisconsin, began evaluating email archiving solutions in 2007. With email now being the primary medium for internal and external communications and document exchange, the hospital wanted a more secure and efficient solution for storing and recovering email to ensure compliance with the Health Insurance Portability Accountability Act (HIPAA) and the Federal Rules of Civil Procedure (FRCP). "We liked ArcMail's appliance-based approach because it's an all-in-one solution. No additional servers or software licensing fees, and less maintenance. And it's much easier to configure. We had the Defender up and running in about an hour. ." Brian Jorgenson,
Purchased Feb 2007 Future Publishing licenses content from its UK titles to other international publishers. To prevent potential leaks of its valuable exclusive content, the company needed an archiving solution to reliably capture all inbound and outbound emails and their attachments, and quickly find and restore email based on a broad range of search parameters, such as sender and recipient, date range and the content of attachments. “ArcMail Defender has delivered everything it promised, and at a fraction of the cost of the other solutions we considere. ” Nick Harvey,
Purchased Jul 2007 Today, the company’s commitment to quality control includes deploying the best information technology for its worldwide sales operations. According to Jeremy Hines, Manager of Information Systems, the company had devised its own email archiving system several years ago as more and more transactions were conducted online. “We saw the value of capturing all internal and external email as a way of maintaining a virtual ‘paper trail’ of our customer and vendor communications,” he said. “ArcMail Defender is a low-cost appliance that’s fast and efficient. It sits on my rack like another computer and I don’t have to maintain it at all.” Jeremy Hines,
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