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News / Press
Sacred Heart Hospital Deploys ArcMail Defender to Support Compliance Efforts
ArcMail helps regional medical facility comply with the Health Insurance
Portability Accountability Act (HIPAA) and the Federal Rules of Civil Procedure
(FRCP)
Shreveport, La. – July 2, 2008 - For Sacred Heart Hospital, a regional
medical facility in Eau Claire, Wis., archiving email is not only a good
business practice, it is critical for meeting certain compliance standards
outlined by Health Insurance Portability Accountability Act (HIPAA) and the
Federal Rules of Civil Procedure (FRCP). In an effort to meet these standards,
Sacred Heart deployed ArcMail Technology’s Defender, an email archiving and
management solution that runs seamlessly in the background of the hospital’s
network infrastructure.
With email being Sacred Heart Hospital’s primary medium for internal and
external communications and document exchange for its 1,600 employees, the
hospital needed a more secure and efficient solution for storing and recovering
email. After evaluating several email archiving solutions, Sacred Heart selected
ArcMail Defender for its ability to automatically index and store all incoming,
outgoing and internal email messages.
“Among all the archiving solutions we evaluated, ArcMail Defender provided the
best functionality and most cost-saving benefits,” said Brian Jorgenson, systems
administrator for Sacred Heart Hospital in Eau Claire, Wisconsin. “Defender was
easy to implement and configure, and we literally had Defender up and running in
under an hour. ArcMail’s technology gives us tremendous peace of mind by
providing a strong email archiving solution that is helping us to comply with
federal and industry compliance standards.”
ArcMail Defender is a self-contained email archiving appliance, and all
necessary software and storage hardware are included within the Defender
solution. Since installing Defender, Sacred Heart Hospital has been able to
increase server capacity by 30 to 40 percent. The hospital has also seen
improvements in employee productivity as Defender has reduced document retrieval
time from hours to minutes, eliminated the hassles of full mailboxes or the need
to manually archiving personal email.
“We realize how important email retrieval and archiving is for healthcare
organizations such as Sacred Heart, which needs to maintain records for
compliance purposes,” said Dean Richardson, vice president of sales for ArcMail
Technology. “With Defender in place, administrators, staff and healthcare
professionals at Sacred Heart are able to worry less about managing their email
and focus more on what they do best, which is care for patients. We appreciate
the trust Sacred Heart has placed in our product to secure their email archives
and meet the standards defined by HIPAA and FRCP.”
About Sacred Heart Hospital
Sacred Heart Hospital is an affiliate of the Hospital Sisters Health System.
Since 1889 it has been meeting patient needs in western Wisconsin with the
latest medical innovations and technology, together with a Franciscan
whole-person healing tradition.
About ArcMail Technology
Founded in 2005, ArcMail Technology is a leading provider of simple, secure, and
cost-effective email archiving and management solutions for organizations of all
sizes. ArcMail Defender was recently granted the Network Products Guide 2008
Product Innovation Award. The appliance is a self contained, turn-key email
archiving unit that is easy to buy, easy to install, and easy to use. The
ArcMail Defender improves the end-user experience, reduces the load on IT
resources, and safely and securely retains the business information contained in
email. ArcMail’s scalable solutions are designed to meet the email archiving and
management requirements of organizations both large and small. ArcMail has a
global channel program to help deliver its products to organizations worldwide.
ArcMail is headquartered in Shreveport, La., and has development groups in
Washington and Arizona. For more information, visit www.arcmail.com.
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